This is polite for 'command and control' - which is ultimately in the hands of whoever owns/manages these magik privacy unicorns.
That's pretty much anyone, in the course of time, in what passes for the 'real world' in ICT/Technology circles. So many words for goodful.
Stay with us. It's a grim journey, so far, but there's a nice happy ending. But. Problem defines the solution. Sooo..